10. What prizes are available in the Cadbury ‘Finders Keepers’ promotion?
Present the Premier League Golden Glove 2017/2018 award to the award winner and enjoy VIP treatment at a match or training ground. The prize will be for the winner plus one guest. The date of the presentation is anticipated to be on the last day of the Premier League 2017/2018 season on 13 May 2018.
- 1 of 150 x pairs of home tickets to a Premier League Match during the 2018/19 season.
- 1 of x 100 stadium tours for a Premier League Club for two people (max. value of £50).
- 1 of 150 x NOW TV Monthly Sports Passes.
- 1 of 250 x NOW TV Weekly Sports Passes.
- 1 of up to 350 x Cadbury Milk Chocolate Fingers 138g
How will I know if I’ve won?
If you’ve won an instant prize you’ll know as soon as you open your pack and find a golden tray with a unique code displayed on the sticker of the foil of the wrapper! If you’ve won the main prize draw, you’ll be notified by email or phone call on 30th April 2018.
I have not received a reply to my ‘instant win’ email.
Please call our team on 0800 818181 and we will look into this for you.
11. How long will my prize take to arrive?
Home tickets to a Premier League match during the 2018/2019 season, should be delivered to the address the winner provides by email within 2 days before the date of the match. When this is not possible, the Promoter will contact the winner to arrange for the tickets to be collected at the stadium box office.
Stadium tour winners will be contacted by tour organisers by email within 28 days.
NOW TV Monthly and Weekly Sports Passes will be sent out by email within 28 days of prize verification.
If you’ve won a pack of Cadbury Milk Chocolate Fingers 138g, you’ll receive the product via post within 28 days of your claim being verified.
12. What happens if I win Premier League tickets?
If you win Premier League match tickets you will be directed through to our Premier League ticketing portal. Here you will be able to select your team of preference and all available home games for the selected team will be displayed. If no tickets are available for your selected team, you will be able to choose another team and so on.
13. Can I swap my match tickets for another game/date?
Unfortunately you cannot swap your match tickets for another match once they have been confirmed. However, if you no longer wish to claim your match tickets or go to a football match, there is an option to donate your tickets to The Premier League’s Primary Stars Programme. See here for more details: https://plprimarystars.com/
14. I’ve claimed my tickets but would like to give them to a friend
Once you have claimed and confirmed your tickets they are not transferable to friends, family or resale we’re afraid. However, if you no longer wish to claim your match tickets or go to a football match, there is an option to donate your tickets to The Premier League’s Primary Stars Programme. See here for more details: https://plprimarystars.com/
15. If I win a prize can I give it to a friend?
You will be sent an email about how to claim your prize. If you’ve won tickets, you can choose who you’d like to have the tickets at this point. You must enter their name at this stage as tickets will be non transferable after this point.
16. Is there a deadline for me to claim my prize?
Instant win prizes must be claimed by 23:59 on 31 May 2018.
The closing date for entry to the Main Prize Draw is 23:59 on 27 April 2018. If you are a Main Prize Draw winner, we will notify you by email or phone call - you will then have 7 days to accept your prize.
17. What if the match that I’ve won has been postponed? Will my ticket still be valid?
If the match you have selected to attend is postponed to a later date in the Premier League season, your tickets will still be valid for that fixture. We will communicate any postponements via email and in most cases, football clubs will reissue printed tickets, which we will send to you.